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You might be interested in: automatic call distribution e-mail computer telephony integration VoIP messaging predictive dialling Voice Over IP technology multimedia voice mail crm ACD SMSMX Digital - Automatic Call Distribution UK (ACD)
http://www.mxdigital.co.uk MX Digital provide multi-media contact centre solutions. We work as an advisor to customers to support and advise them on any technology or solution within their contact centre. We can develop and int[..]